Shipping Coverage
ARW Wire Mesh offers worldwide shipping, serving major international markets including the United States, Canada, Australia, and the United Kingdom, as well as other supported countries and regions. Delivery availability and shipping options for your address are confirmed at checkout. Availability may depend on the product, shipment size, destination, and carrier service.
Order Processing and Dispatch
Orders are reviewed and prepared for shipment after payment is confirmed. Processing time depends on product availability, order requirements, and the preparation needed for packing and dispatch. Any processing estimate provided at checkout or in your order confirmation is separate from the carrier’s transit estimate.
If an availability issue or additional preparation affects dispatch, we will contact you using the details provided with your order. An order confirmation does not mean that your shipment has already been handed to a carrier.
Estimated Delivery
Available delivery estimates are shown at checkout, in the shipping options, or in your order confirmation, depending on the service and destination. If an estimate is not displayed, please contact us for guidance before ordering.
Delivery estimates are not guaranteed arrival dates. Transit time may vary based on the destination, carrier, shipping method, peak-season demand, and customs clearance. Deliveries to remote areas may require additional time.
Shipping Costs, Taxes, and Import Charges
Shipping charges depend on the delivery address, selected shipping method, and the size and weight of the shipment. The shipping charge actually displayed at checkout applies to your order. If shipping cannot be calculated for your address or order, please contact us to confirm available arrangements before placing the order.
Applicable taxes collected by us are shown at checkout. International shipments may also be subject to customs duties, import taxes, clearance charges, or other destination-related fees. Unless expressly stated as included at checkout or in your order confirmation, these charges are not included in the product price or shipping charge and are the recipient’s responsibility. Local customs authorities determine applicable import charges and clearance requirements.
Order Tracking
When tracking is available for your shipping method, tracking details will be provided after dispatch using the contact information supplied with your order. Tracking updates may not appear until the carrier has accepted and scanned the shipment.
The availability and frequency of tracking updates vary by carrier, service, and destination. Some services may offer limited tracking rather than real-time updates, and international tracking may pause while a shipment is in customs or transferred between carriers.
Address and Delivery Issues
Please check that your delivery address, postal code, and contact details are complete and accurate before placing your order. If you notice an error, contact us promptly. We will try to help, but changes may not be possible once processing or dispatch is underway.
- Incorrect or incomplete addresses: We will review any available correction or redelivery options with you. Additional carrier charges resulting from incorrect details may apply and will be explained before any paid arrangement is made.
- Missed deliveries or uncollected shipments: Please follow the carrier’s instructions to arrange redelivery or collection within the period stated in its notice. Contact us if you need help understanding the available options.
- Returned shipments: If a shipment is returned because of an address issue, unsuccessful delivery, refusal, or failure to complete required import procedures, we will review the reason and contact you about next steps. Any available reshipment or refund options, including applicable shipping or return charges, will be explained based on the circumstances and applicable consumer law.
- Missing shipments: If tracking shows delivery but you cannot locate your order, check the delivery location and with anyone who may have accepted it, then contact us so we can help investigate with the carrier.
Shipping Delays
Peak shopping periods, severe weather, carrier disruptions, customs inspections, and remote-area delivery requirements can affect processing or transit times. We will share material updates when available and help investigate shipments that appear delayed. If your order has not arrived within the estimate provided, please contact us so we can review its status and discuss appropriate next steps.
Contact Us
For questions about shipping availability, costs, delivery estimates, or an existing shipment, please contact us at https://arwwiremesh.com/contact-us/. Include your order number, if available, and relevant delivery details so we can assist you.
